The Professional Inter-Active Marketing Association
CODE OF PROFESSIONAL ETHICS

 I - PURPOSE AND SCOPE

           Article 1

 a)     This Code of Professional Ethics (hereinafter called the "Code") lays down the standards of integrity, professionalism and confidentiality which all members of the Professional Inter-Active Marketing Association (PIAMA.ORG or the "Association") shall be bound to respect as Professional E-Mail Marketers.

 b)        Candidates shall also undertake to adhere to the provisions of this Code.

 c)     The Council shall impose penalties for any breach of the rules of the profession as defined in this Code. Penalties shall include termination of Membership and of all Membership Benefits

  

II - CODE OF HONOR

           Article 2

 a)     Members of the Association shall be bound by the strictest secrecy, which must be observed towards all persons and with regard to all information disclosed in the course of the practice of the profession.

 b)     Members shall provide complete confidentiality of client contact information, web site URL, strategies and objectives while performing any online marketing campaign or internet service, unless otherwise instructed by the client.

           Article 3

 a)     Members of the Association shall not accept any assignment for which they are not qualified. Acceptance of an assignment shall imply a moral undertaking on the member's part to work with all due professionalism.

 b)     Any member of the Association recruiting other Professional Inter-Active Marketers, be they members of the Association or not, shall give the same undertaking.


          Article 4

 a)     Members of the Association shall not accept any job or situation which might detract from the dignity of the profession.

 b)     They shall refrain from any act which might bring the Association into disrepute.

 

          Article 5

 For any professional purpose, members may publicize the fact that they are Professional Marketers and members of PIAMA.ORG, either as individuals or as part of any grouping or region to which they belong.

 

          Article 6

 a)     It shall be the duty of members of the Association to afford their colleagues reasonable and professional assistance if asked and if member can provide such assistance.

 b)     Members shall refrain from any utterance or action prejudicial to the interests of the Association or its members. Any complaint arising out of the conduct of any other member or any disagreement regarding any decision taken by the  Association shall be pursued and settled within the Association itself.

 c)     Any problem pertaining to the profession which arises between two or more members of the Association, may be referred to PIAMA.ORG for arbitration.

 

III - WORKING CONDITIONS

           Article 7

 With a view to ensuring the best on-line marketing services to the public, members of the Association:

 a)     shall endeavour always to fully evaluate the advertiser's short and long term marketing strategies and objectives, and to collect as much information as possible in order to provide the advertiser with competent recommendations, potential risks and rewards, advantages and alternative methods to assist advertiser in achieving his/her goals;

 b)     shall not intentionally use any marketing methods that may be unlawful, unethical or that may place the advertiser's online business in jeopardy, legal or otherwise;

 c)     shall not, under any circumstances, use any methods referred to as SPAM or SPAMMING;

 d)     shall always, when providing targeted website visitors, contract only with webmasters, search engines, networks and content publishers that are compatible, in context or that compliment advertiser's business;

e)      shall only contract for "general", "untargeted" or "Run-Of-Network" Internet visitors with the full knowledge and agreement of the advertiser;

f)       shall immediately contact the Association should he/she require any additional services, programming, additional assistance or resources, that may be needed to successfully carry out the terms and conditions of any marketing campaign for an advertiser;

g)   shall provide follow up reports, search engine statistics, website visitor counts, category or keyword targeting summaries or analysis, to provide the advertiser with a clear understanding or any work performed or anticipated.  

          Article 8

 Members of the Association shall neither accept nor offer for themselves or for others, be they members of the Association or not, any marketing campaign, strategy, software or service that may be illegal, or contrary to the guidelines laid down in this Code or in the Professional Standards.

 

IV - AMENDMENT PROCEDURE

           Article 9

 This Code may be modified by the Association amended to this Code Of Professional Ethics, by posting such modifications to http://www.piama.org/code_of_conduct.html , within 15 days of such modifications.


 

 

 
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